They sent the replacement part very quickly but it did not fix the problem and they never sent my rebate gift card as promised. Have to request another replacement part.
J
JS · July 27, 2026
Battery A and B cord to cap
Cord to cap doesn’t WORK and I have the battery B! Disappointed .
M
Mary · 12 days ago
Cord to cap replacement
Second time illumiflow replaced parts one time battery pack second issue hat cord replaced no charge. Thanks. Brian Bradley.