Glass Crystal Water Bottle | Quartz | Obsidian

Exceeded Expectations for a Glass Crystal Water Bottle - Obsidian Quartz

Very Happy with the purchase as the product came as I expected that is nice looking and well designed. Also It is a very pleasant experience from sales support to delivery which I asked for more information about the lid of what material it was made of which is a steel lid with plastic inside. I also asked for a video showing more detail of the the bottom catcher for the crystals so I knew what was required for future cleaning and maintenance. I am sure this was already somewhere on Instagram that I could not find. Katrina delivered all the required info in the 1st response promptly with video attached after hours as well as providing a mobile contact no. which is rare now days. The website and socials are top notch otherwise than not being able to locate the info I could not find online. The website and socials gave off nice vibes for a brand I could trust ticking all boxes which would of taken a lot of time and financials to develop for a small family business. Response was prompt and delivery was fast with positive unpacking experience and card with hand written thank you too. A lot of thought has gone into ensuring that the entire experience of the customer journey is what it should be. I am now drinking more water than I used to. A great idea for future gifts.

Fabulous products

Just wanted to say how delighted we are with our Kwench water bottles and the crystals. They are absolutely gorgeous. They sell crystal bottles in the UK but they are not as lovely as these. Kwench usually just ship to Australia and New Zealand but I emailed Katrina and she was extremely helpful and as long as I was happy to pay shipping then they would ship them. Who wouldn't be for such lovely items. Going to get some more crystals and a bottle brush too. Thank you one and all at Kwench.