Basic Leather Menu Cover with Ring Binder Mechanism (LM01A5)

Total Discrepancy - Completely different color and stitching from the photos.

I ordered the Caramel menu covers for my store renewal after confirming the color with customer service. The reference photo showed a beautiful, warm, vibrant caramel tone with premium, contrasting light/white-ish stitching. What arrived after a month of waiting is a completely different product. The leather is a muddy, dark brown that looks completely different, and the stitching is dark brown, totally lacking the refined detail shown in their advertising. It completely clashes with our interior and looks cheap. To make matters worse, customer service refused to take responsibility, offering lazy excuses blaming "natural leather variations" and "professional lighting." A lighting illusion cannot turn dark brown thread into white thread. Do not trust their photos. Unprofessional and highly disappointing. Avoid if you care about design details.