Powder Oranges

Disappointing packaging and rigid customer service

I ordered isopods and springtails, but the packaging quality fell significantly short. The tape used to secure the culture cups was improperly applied, resulting in many isopods escaping their containers during transit and getting stuck to the exposed adhesive. This didn't kill them, but it left them stuck, and they could not be freed. When I reached out with clear photographic evidence of the issue, customer service immediately dismissed the concern, citing a strict "photo within one hour of delivery" live-arrival policy. This was not a transit delay or temperature-related death; it was a clear packaging error that trapped the animals in tape. While the surviving specimens were fine, the refusal to take accountability for improper packing makes it difficult to recommend ordering from here. If you do, make sure to open and document your box within minutes of delivery, as their customer service offers zero flexibility, even when the mistake is on their end.

Lot's od isopods

Got a great mix of baby through adult isopods. All alive and healthy and roaming around. Fast shipping and arrived without any issue

All powder oranges and springtails arrived healthy and active!