Redux Home Dryer

So far so good!

Delivery was fast. Set up and operating instructions in the booklet were clear. It seems to be functioning well. The real test will be when next I go to my next audiology appt and they run my aids in their industrial drier and let me know how good my Redux is doing. But I’m feeling really good about things. Thank you!

My Redux home dryer.

I came across your home dryer watching Dr. Cliff videos on YouTube. I just purchased my first hearing aids about five weeks ago through ZipHearing. I am a sweating, and I get out and walk 10,000+ steps a day and was concerned about water damaging my hearing aids. After I got them and went back for my two-week follow up visit they allowed me to dry my hearing aids in one of your Redux professional dryers, and they said there was 5.8 deciliters of water, which they thought was a crazy high amount. They agreed that I would benefit highly from a home dryer. I've been using it either every night or every other night and typically it's indicated that the dryer was removing between 2 and 5 deciliters of water each time. At least twice I have had it not be able to recover the dry data, which is frustrating. Is it important to be right next to the dryer when trying to recover the information? Typically I put the hearing aids in the dryer when I go to sleep, then when I wake up to go to the bathroom I switch them to the charger. The dryer has those slots to out the domes in, why is it important to do that? Is it a good idea to take the domes off before drying the hearing aids? Over-all I am very glad I bought your home dryer.

Pros and cons - does the basics well, but not the rest

This feels like a quality unit, except the bubble sticker on top which without a doubt makes it feel cheaper. Remove this and you'll be happier. Drying - the basics - it does well. Application - Awful. On a Google Pixel 7 Pro, the app often crashes. It is one of the most basic apps ever. Opening the app takes you to a list of devices to connect to. Why? Shouldn't it remember my device if I have only one. Next, you click search, then click on your device. It opens my device, e.g. "HOME_B18" and gives me no information, just "Not Detected" on the "Run Time" screen. BTW, this is Bluetooth so you must be close, and I am. Next, I click "Dry Data", and it reverts to the initial "Search Now" screen. Now I've actually had it show me data, so I know it could be useful, but it seems like they scraped the bottom of the barrel when they hired people to develop the app. Pros: good, hands-off device for drying Cons: fails to deliver a usable, working application for the smartphone