Jackery Explorer 5000 Plus

Jackery Order

I am pleased with the Jackery 5000 plus, but I am noy happy that they decided to cancel part of my order because parts were out-of-stock. I had ordered the package "Jackery Explorer 5000 Plus × 1 Explorer 5000 Plus + Battery Pack 5000 Plus + SolarSaga 340 X x 2, but the battery packs were not in stock so they sent me everything but and refunded the money for the battery. I ordered the battery because I needed that extra power, and it wasn't good that they just changed the order on me. Now I have to order a battery without the exclusive 56% off the price that was offered to me. Very poor of them to do this.

One week in…

I am one week in as owner of the Jackery Explorer 5000. I love it! It is very user friendly and easy to figure out inputs and outputs. I have been using it with a 4400W solar panel array to charge my Tesla. Using the Nema 14-50 plug and the Tesla app to control the amperage is very helpful. I am able to control the output wattage depending on the solar input which allows me to keep the Jackery at healthy charge levels. Being able to control all of this from my phone app is amazing! We have not yet experienced a home power outage, but I almost can’t wait until we do. Thanks Jackery! This is a great product!

Service

Answered every question