Signed Guitar - Epiphone Dove Studio

Guitar came in damaged on top of the neck totally useless. Nobody’s gonna want a guitar with a big dent in the top of the neck. Either was done and shipping orders put together like that and shipping but the pay that much for a guitar and have it delivered as a piece of garbage and I have to send it back I just unreal how many hoops I gotta jump through to get the real one again anyways, I guess it happens. I just sometimes don’t believe it happened to real people