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Quantity
1
Description
Our latest Thermal Theory design has arrived in store - our customer favourite Fleece Lined Thermal Leggings, now with two phone pockets.
Offering the same warmth, comfort and flexibility as our regular leggings but with the added advantage...
Reviews
4.6
68 ratings
5
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Poor After-Sales Communication
The item I received had a defect, and I contacted customer service on 7 June regarding the issue. I replied to their email and provided the requested information, but did not receive a response.
After waiting for over a week, I sent a follow-up email on 17 June. Unfortunately, I still have not received any update regarding whether a refund or replacement will be provided.
This is particularly disappointing because I previously experienced an issue with a missing item in my order and only received assistance after opening a PayPal dispute.
While I appreciate that mistakes can happen, timely communication and after-sales support are important. I hope the company can improve its customer service and response times in the future.
C
Customer · 6 days ago
Bought a second pair
I had to get a second pair of these leggings because I was wearing them everyday and never getting a day to wash them! Great pants for the cold weather months. The material is pretty stretchy. I have long legs and they are a good length and do not leave my ankles exposed.
J
J · 9 days ago
Fleece lined thermal leggings
I was worried about the sizing small 8-12 im a 10 but the sizing is great.
These are so comfy and warm. Love them 😊