E-Fold Electric Bike

The customer service provided by Gotrax is significantly less responsive than that of Lectric. Email inquiries often experience delays of several days for an initial response, with subsequent replies also requiring a similar timeframe. While the product itself offers reasonable value for its price point, the company would benefit greatly from a substantial improvement in its customer service operations.

Folding it up is very difficult for lightweight individuals like me and the keyhole is on the bottom of the bike rather than the top for ease of access for electronic locking. Other than that, it pedals really good and can go faster than advertised (24.8mph)

Breaks are already squeaking