Titanium Band T01

Poor customer service! More than a week since I requested a replacement for the defective Ti band T01 that i received. Still no resolution by Robust Goods nor contact by customer service and ive even requested escalation to a supervisor / manager via multiple emails The issue: (1) The ends of the strap slide out of the case slots while I am wearing the watch. On a couple of occasions, the watch almost fell onto the floor but I was lucky to catch it on time. I submitted the online form requesting replacement on August 15, 2026, provided the photos of the defective band, and have not heard back from them. I also have attempted to call their customer service phone number multiple times and keep getting advised by recording to send my request via email (which i have done) or leave a VM due to the inordinate wait times. Per your replacement policy regarding quality concerns, I would like to request a Titanium band replacement. This will ensure I receive a better quality model

Great quality band. Nice thickness. Perfect fit. Easy to adapt the size.

The Robust Titanium Band T01 for my Apple Watch arrived, fits perfectly, looks solid, feels solid and seem comfortable and reliable. Thank you, Robust......Michael