EPOS Impact 1000 Dual Speaker Noise Canceling Headset With HD Mic

The ANC works well , and I like how the mircrophone works good too. The thing I don’t like is how sometimes, although rare, the headset will change volume by itself and the ANC will turn off by itself but this is very rare.

Inconsistent

I had to go through two rounds of troubleshooting so far with these. First person was very friendly, second one not so much. Each time we got things going again. Now I am never sure if they are actually going to work. I was listening with them and had to stop the video to check in something away from my desk. I put them down. When I came back a minute or so later, they wouldn’t work. Also the microphone is not very good. I am frequently told in meetings that people cannot hear me. I spent too much money on these for all of this to happen.

So so

Not what I was promised via a chat with Headset Advisor. The mute is a software mute.... exactly not what I wanted but it is the fastest software mute I have seen. It's also not comfortable at all. Most days I only use the headset 2-3 hours so I can deal with it.