Iconic Set - Beaded bracelets

Loved the bracelets and the customer service

I actually ordered two sets initially. When one of the bracelets came broken, I contacted Koss. They were quick to offer a solution and fulfilled on their promise. When you are dealing with online companies, you always worry about customer service, but Koss was great to work with. I will be purchasing additional pieces.

Unsatisfactory Support

Wrong delivery address passed to delivery service. Support team at Koss did nothing helpful to solve the problem and passed it on to me the customer!

Great looking bracelets but just too tight

Great looking bracelets but one of them has the knot exposed and I cannot get it to hide into the Tila bead. It is very uncomfortable and makes my wrist itch. Plus these bracelets are just too small for me. I feel like I have spent a lot of money for something that I probably won’t wear.