MAX Record Stand

Heavy duty record stand

I purchased the MAX Record Stand after viewing the assembly video, which turned out to be kind of misleading. While the end product is very sturdy, the assembly turned out to be more difficult for a couple of reasons. 1. The routed slots on the side and back were a bit too narrow for the mating "keys", making insertion and then locking them in place difficult. The instructions advised using body weight to get the pieces to lock in place, but I'm not that heavy, so I ended up having to use a rubber mallet and one of the edge pieces used for packing to maneuver the pieces into the fully locked locations. 2. The slots in the shelves for the dividers were also narrower than the dividers [some more than others] so the dividers had to be rocked back and forth to get mostly into the slots. I can understand the need for a tight fit, and in the end, the cabinet is extremely sturdy and looks good, but the assembly process should also take into consideration alternate form of assembly should a purchaser runs into the issues I encountered.

Beautiful piece of furniture

Great service.

I already wrote an email thanking you for the expedited response. I received the new part several days after calling you. Thank you so much for such a swift response. I got the cabinet together this time without one broken piece! Regards