Pendulum Glucose Control

The product is shipping cold, with cold packs and insulation. The idea is clearly to have the probiotic bottle box in contact with the cold packs and all wrapped in the insulation. Mine this month was shipped with the pedulum bottle box separated from the cold packs by the insulation. All arrived very hot. Pedulum is very clear about refrigerating the product but the subpar packaging makes me wondering if paid $99 for a dead probiotic.

I accidentally ordered an extra 3 months and customer service quickly got back to me to cancel one and make sure I dont receive another for 6 months.

I have ordered twice now and both times the packaging was terrible! The gel pack broke and the product arrived hot and covered in gel! They need to wrap the product and the gel pack separately. I dont know how hot it got and for how long so I do not have confidence in its quality. Very disappointing as this seems like something they could fix……