Expanse Inverse Murphy Bed

Not happy

This review is for an Expanse Inverse Murphy bed originally ordered late April. 3/4 boxes were delivered within 2 weeks. 4th box delivered after 4 weeks. Our installer came mid June only to discover that one piece was the wrong color. Replacement part was also the wrong color. 3rd replacement sent expedited shipping on June 30 and as of today, July 5th the shipper has not received the part. My guests have come and gone. This is not good customer service. I'm hoping we eventually get the bed part for use next summer in our vacation home.

High quality and unique Murphy bed, delivered quickly!

The bed itself is a unique design, which is why I decided to go with Expand Furniture. The bed is made of welded steel and quality plywood (not MDF or chipboard), which makes it very sturdy and heavy. The weight is all but offset by the gas pistons that help ease the bed into position. It was also shipped extremely fast! I don’t think you can find this kind of design and quality build anywhere else. UPDATE: I, unfortunately, had the misfortune of using their old and extremely terrible assembly instructions mere days before new ones were released. As of May 14, 2026, they have completely revamped the instructions and illustrations, making them SOOO much better. When I voiced my frustration in my initial review, Expand contacted me right away to make things right, and they have totally redeemed themselves in my eyes. I can't stress how impressed I am with their customer service! I wish other companies tried as hard as Expand to provide quality products with fantastic service!

Brilliant Design & Outstanding Support for Tricky Spaces

We couldn't be happier with our Expanse Inverse Murphy Bed. We needed a queen bed to fit a small townhouse room with low ceiling and a narrow, winding staircase. ​ The Expand Furniture team was supportive and responsive every step of the way. Eric helped us confirm shipping dimensions beforehand, and visiting their studio confirmed that the quality of their innovative furniture and walnut finish was excellent. Online ordering and delivery tracking were seamless. ​ When the one-piece bedframe understandably couldn't clear our tight staircase, the team immediately stepped in and arranged for a contractor to cut and reinforce the frame with metal plates inside the room. Eric also guided us on how to access an outlet behind the headboard. ​The assembly instructions were clear. Leveling it on carpet took a little extra patience with shims, but the final result is perfect. Our 9" Endy mattress fits beautifully, and our first guests gave it a 10/10 for a comfortable, completely squeak-free night's sleep. Beautiful design, great quality, and stellar customer service!