Great unique design and excellent customer service, but a tad pricey for engineered wood
The main thing that drew me to this Murphy bed was the unique style. I wanted a Murphy bed that didn’t extend all the way to the ceiling, and this headboard-height design was exactly what I was looking for. I searched extensively and couldn’t find any other companies offering this style unless you go fully custom. It looks great in the room and feels much less imposing than a full-height unit.
In terms of materials, it’s what you would expect from engineered wood. It looks nice and feels solid overall, but I do have some concerns about long-term durability. Engineered wood can be more prone to surface damage, and unlike solid wood, it can be a pain to refinish if it gets scratched or chipped. For the price, I do wish there were a solid wood option for longevity. While the product description is clear about the materials, the $3,000+ price point feels a bit high. Based on what I saw while shopping, $2,000–$2,500 seems more typical for ready-made Murphy beds, while $3,000–$4,000 feels closer to custom territory. That said, I know that this is pretty standard for most Murphy beds sold online, and I’m not aware of all the cost, engineering, and manufacturing factors involved in those material choices.
Assembly was intimidating at first due to the number of parts, especially since my only prior furniture experience was basic IKEA builds. However, once everything was organized, the process was more straightforward than expected. It took about 5–7 hours total, and this is definitely a two-person job. There are several steps where you need someone to hold large, heavy pieces in place. The printed instructions could be clearer, but the YouTube video provided by the company filled in the gaps. I did hire someone to secure it to the wall for safety, but overall, it’s very doable to do it yourself, even without much furniture-building experience.
I did have one issue where two small panels were missing from my shipment, but the customer service was outstanding! They responded quickly and sent regular weekly updates until the replacement parts arrived. That level of communication and follow-through is rare nowadays and really stood out and made up for that small inconvenience.
Overall, I’m very happy with the bed and appreciate the company offering such a unique design. The style and customer service alone make this a standout option.
