DIAMOND NAIL DRILL BIT, "DROP", BLUE, HEAD DIAMETER 1.6/4MM (FA40B016/4) - STALEKS™

I was very unhappy with this shopping because I only received part of the goods I purchased. The merchant said they were packed in separate plastic film bags. I bought five in total and didn’t get any of them. I sent an email to ask the merchant, and the merchant said The reply was that the staff had put it in the bag and I had dropped it myself. I opened the package and saw that there was no grinding head at all. I looked for it many times and there was none. The merchant did not refill it for me, but passed the responsibility. It was a very bad shopping experience for me. The worst online shopping ever. I did not receive the complete product from other merchants. The merchant either refunded or resold, but this merchant passed the responsibility. To the consumer, it is said that the consumer lost it himself and he is not responsible. It is so sad.