Mudroom Bench Cushions / Pad

The product quality and fit itself is completely fine and the measurements were accurate. The item took almost 6 weeks longer than advertised to arrive and the worst part was their communication and customer service. I received an email saying the item was almost ready on time then nothing for a couple weeks. I had to write in multiple times trying to get an actual update then when I complained was finally told that the fabric was out of stock and needed to be changed. No proactive communication, no care about meeting timelines, and requires you to engage and be pushy to try to get any type of follow-up or the item you pre-pay for to actually be competed and delivered.

Finally Received

I finally received my cushion after waiting a little over 5 weeks. It seems to be everything I wanted in the cushion. *The only thing I don't like is the Sunbrella tag hanging off the back of the cushion. Might have to cut that off *I love the anti skid backing that I ordered. It doesn't seem to be moving on the bench *The foam padding had to be put into the covering upon arrival, but it was easy to do *Ironed the cover on a low setting to get rid of the creases from the packaging *Very clear instructions on outside of package *Didn't realize the entire bench cushion was made in Mumbai, India *The commercial invoice was left with the packaging - not sure if it was supposed to be or not, but the total cost of the bench cushion and shipping from India was 58.77. My cost to buy in the United States was 193.80. That was over 300% mark up on the bench cushion

The cushion is perfect! Excellent quality and it came sooner than expected.