Lorex 4K+ 12MP IP Wired Bullet Security Camera with Smart Security Lighting

Thank you for the opportunity to review my Lorex system. I bought this system to replace an old system that I had for years. I like the features of the N910 NVR, and I bought a four camera bundle through Costco last August. I liked the system so much that I added a doorbell camera, chime, and an additional wired camera to complete my system. I enjoyed being able to remotely view video that was captured on my property, and I enjoyed being able to look outside through the cameras when an alert was triggered. I had the system for nearly a year, when during some remodeling, I had to remove the NVR and upon reinstalling it I dropped it from a couple of feet and it failed. Instead of sending it in for repair, I bought a brand new N910 NVR. I had become pretty savvy with the user functions and features that I copied my configuration and applied it to the new recorder. I ran into some trouble and needed to place a call into technical service. During the call I had to remove and reinstall the app and I wish I never had done that. Because now I get an error message “uh-oh, something went wrong please tap and retry. ” it happens so frequently that the system now is unreliable for any instant or remote viewing in a timely manner because about 70 to 80% of the time, I cannot click and use the app to remotely view videos or live view. I am so disappointed in the system as it is now. I know that if I wanted to use a monitor and sit at the monitor that the camera system and the way it records, records perfectly, and to my parameters that I put in. But using the app on either an android or an iPhone, doesn’t matter which device, the bottom line is the app is useless in total and I see on the app reviews in the App Store that I’m not the only person with this problem and I’m hoping that the app developing team can remedy this because right now as my system stands I’ve got nearly $2000 tied up into the system and I might as well use it as a boat anchor without a properly working app. I am hoping that someone will reach out to me from app development or from someone in management because I am totally disappointed with the way that I’m supposed to maintain surveillance over my property using a lousy application. It is a pretty bad feeling to get a driveway alert that there is a person in my driveway at 3 AM and I can’t use the cameras to see who is in my driveway because the app fails most of the time. I need a remedy to this situation because I feel like I’m not the only one in this situation who has spent a lot of money on a camera system for it not work properly. Since I bought my system, I noticed that there are other Lorex models introduced so I wonder if app development has gone to new products and those of us with older products are hung out to dry. I’d be happy with being able to revert to the previous app version. Please feel free to contact me. I’d be happy to share other issues with the app, for instance, the video always reverts to SD and I always have to click HD. It’s a smaller issue and is not my primary problem. I like the system. I need the app to be usable. Thank you. I rate this system one star until the app is mostly usable opposed to mostly unusable…

I like the newest H-series cameras as they give what I think is one of the best values for the dollar. There are a lot of options you won't use, but they are all there if you want to use them. Fantastic clarity with 4k+ for ease in reading license plates and identifying people.

Lorex cameras are fantastic . They exceed expectations. I am a return buyer and I am very satisfied with the wired/wireless combo equipment that I have. I especially love the options of 8 wired ports and 8 wireless ports. Great buy.