Tested problem-solving model: Provides a structured approach for analyzing and resolving organizational and managerial issues
Case studies from public and private sectors: Offers real-world examples to enhance understanding and application
Five problem categories: Illustrates technical, structural, psychological, managerial, and cultural issues for broad applicability
Results of 20 years of consultancy: Ensures practical insights from experienced professionals
Enhances teaching and practice: Supports educators and managers in improving problem-solving skills
Summarized by Shop
James Ziegenfuss presents a tested model for analyzing to organization and management problems and a series of case studies to help the reader apply problem solving to real experiences. The author considers questions such as: * how can academics, professional managers and consultants use organization theory and systems thinking in problem