Carnation Bell Jar - Pink Peaches

Good but could be better

I initially contacted customer service in regards to a message that I thought I wrote to the recipient and they responded promptly and included the message. I am happy with their prompt response but the procedures in place are a bit lacking compared to other floral online services. After getting the item ready, a photo of the prepared item (preserved flowers) should be sent to me so I can see that it matches in terms of quality described on website. I appreciate that the delivery service took photos of the packed item outside the recipient's home but I can't help but wonder as to the quality of the floral arrangement the recipeint has recieved and I don't want to bug her about it. Other floral services do send a photo of the prepared item and it helps puts customer's at ease

Fantastic Service

Bought the preserved flowers and not only is the presentation stunning, the service concierge via WhatsApp addressed my query. Loving it!