Skincare Bath Filter by Kinder Filter

I’ve ordered from this company twice before without any issues, but this experience has been extremely disappointing. My package arrived damaged and cut open, and the items appeared to have been tampered with. Since the product is intended for use with my child, I was not comfortable using it. What made the situation worse was being expected to pay return shipping for an item that arrived in an unsafe and unacceptable condition. I understand return policies, but damaged or tampered-with packages should be handled differently. Customers should not be responsible for extra costs when the issue was not caused by them. Overall, I’m disappointed with how this was handled and expected better customer service, especially as a returning customer.

Works great! This is my second purchase. Im gifting it to my mother in law. She loves to relax in the bath. Now she can do so in clean water :)

Love it so far! Works as described!