Butterfly Backing

Pretty and great customer service

These earring backs are so cute, I’m so glad I added them to my purchase (sailor moon earrings). When I got my original order I couldn’t find the earring backs in the packaging an reached out to their support team who were courteous, had good information and next steps for me to follow to resolve the error. When I ordered, I used Shopify to finish the payment and delivery information and a glitch from the Shopify side caused an issue for the Vivamacity team when fulfilling the order. My earring backs were sent in a follow up package that they took the time and care to package beautifully within the next week. Thank you so much for resolving my issue and I’m looking forward to purchasing additional items! The quality is great and looks just like it’s advertised on the website.