Replacement Clip (3DFitBud)

This 3 star review is for the company service and not the spare clip holder I needed. I tried to order a spare clip holder and the website had glitches which were acknowledged by the service person. They said they would call me back when it was fixed. Never got a call. Had to make several more calls and no help. Not sure how Indid it but accessed the website through another way and somehow got it to take my order. The clips are ok but if you’re an active person like me, they will break. I’ve broke 2 in the last year. If you are able to get on the site and order some, get at least 2-3 so you don’t have to go through the hassle of dealing with their website or outsourced service agent.

I love being able to get the replacement clip, but in my humble opinion, the price is outrageous, the shipping is even more outrageous. They are made so poorly that they break in some way, shape or form within the first year of wearing them. I should know. I have purchased four, yes, FOUR, of the fitbuds NEW because my clip has broken and the necklace does not keep as accurate track of steps as the clip does, so I have purchased NEW fitbuds because a replacement clip (which should be included in every new fitbud but was not) has not been available ~ or at least I could not find them until recently when I searched the internet. You would not have gotten this feedback, but you have sent me a half dozen requests for my feedback, and here it is.

Love the product but find the holder clips break fairly easy.This is my 3rd clip now.Good aftercare from the company.