Roof rack for Tesla Model 3 and Model Y 2017-2026+

TEXTBOOK BAIT-AND-SWITCH!

What you see in their videos is NOT what you get. They advertise premium parts and proper metal tools. What did they ship me? Hand-sawed metal castings, cheap hard rubber that rests directly on the car's GLASS roof (a massive safety hazard that will shatter your roof!), and a plastic toy instead of a torque wrench. When confronted with photos, their support admitted they sent an "older version" and desperately tried to avoid giving a refund. As a professional mechanical engineer, I can confidently say this is structurally dangerous, second-rate garbage. Avoid at all costs!

Missing Parts and HORRIBLE Customer Service

I was charged at additional 3% “International fee” after my initial purchase of these Tesla roof racks. This additional fee was never disclosed during the ordering process. I contacted Yeslak to inquire of this fee and they said they would look into but they never got back to me. It’s been nearly 3 weeks. My order did not arrive until nearly 2 weeks later, My roof racks were missing the transparent tape that protects my car’s paint from the rubber footings of racks. The labeling on the rubber footings are backwards, but the most frustrating part is the included end caps will not snap onto the rear crossbars. I made several attempts to reach out to Yeslak’s customer support (via email, as no phone number is available) and they kept apologizing and said they would send me replacement parts. However, they have yet to provide me with an ETA or any tracking information for these replacement parts. Lastly, these roof racks make a very loud whistling sound when driving 35 MPH+. I have inquired about returning these roof racks numerous times, but Yeslak would not provided any directions on how or where to return this order. I am sure they are waiting for the 30 day return window to expire. Needless to say, had I known all these issues prior to this purchase, I would have paid the extra money and purchased the official Tesla roof racks and NOT these inferior Yeslak racks.

Worst delivery experience ever

Took more than 3 months to deliver. If 3 more, they could star delivery to Mars.