Spirit Zulu Time Titanium 39mm - Anthracite on Bracelet

Absolutely Amazing Customer Service

I bought the Spirit Zulu Time Green Dial from Teddy and when it arrived the movement was +12 spd - definitely not COSC standards. I reached out to Teddy’s customer service, who responded immediately, offering me an exchange or a return. I chose the exchange, but before shipping me the replacement they put the replacement watch on the bench to measure movement accuracy. Unfortunately, the replacement was also out of spec (what the heck Longines), and since they didn’t have any more in stock, we started the return process, which was absolutely effortless. Customer Service was in constant contact with me throughout this process. I had been thinking about buying the Spirit Zulu Time Titanium when I ordered the Green Dial, so I proposed returning the Green Dial ordering that instead. Before Teddy would sell it to me they also pulled that watch out of inventory to measure it's accuracy, which was well within spec (it runs with 0 to +1 spd accuracy - much better Longines!) They processed the return of the Green Dial, the purchase of the Titanium, and kept track of the shipment - again, keeping in constant contact with me throughout the process. They even followed up to check to make sure that I received the watch and that everything was to my satisfaction. I can’t express how impressed I was. When you add to the great customer service 24 month 0% interest Affirm financing, I’m sure that I’ll be a repeat customer. Great job Teddy!

Great watch

Good quality and all around watch