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Delivery was much faster than expected. It was delivered in two separate shipments. One took longer than the other, but customer service was so responsive and helpful. They were quick to respond and track the second half. Once here, my boys put it together in no time. Everything works as described. I purchased for my 6'2 350lb.+ husband for a home hemo chair. The chair is firm but comes with some tailbone & neck support cushions. For the long periods he will have to sit in this chair strapped to a machine, this chair was worth the price.

My husband so far loves it. It is still being broke in. The look and the feel is amazing. Will recommend to our friends and family.

There is no better company for service than Irene House . I have posted my story about my interaction with them on numerous Frugal Facebook pages (totally over 100,000 viewers) because it us so unbelievablly awesome. Numerous people have said the will look into buying from them. Long story short...Great service, great quality product but best of all...No Hassel Warranty Response. Love them.