Custom or Supplied Design Embossing Stamp

Beautiful Product, but service could be better

Firstly I reached out via email that went unanswered. They will only communicate if you pay for a consultation. I went ahead and made a purchase of some stationary supplies and a custom embossing stamp I provided a photo of design however needed to pay an additional $15 service fee for them to download a font and 'create outlines' rather than just select 'image trace' considering how easy this is to do I was surprised to be charged to do this. After being specific that I wanted my stamp to look exactly like my example provided and asking for the 'happy birthday' to be amended. I accidentally attached an older proof that was produced. As I had asked for this to be amended I was shocked that Emily didn’t question what she had just been asked to fix and just went ahead with production. I have a product I am not completely happy with.

Custom or Supplied Design Embossing Stamp

Quality Product