Gringo Rectangle Western Ottoman

Great Look But A Few Things

First off the customer service with the sales/purchasing representatives, mfr dept, delivery, etc. was fantastic. Our home is in a somewhat remote location but absolutely no problems, which is not always the case despite purchasing from a high quality furniture companies. We paired the piece with existing furniture and in spite of reading the stats we found the height of the ottoman was higher than expected. Unfortunately, Western Passion was able to make custom feet sizes to lower it to a more comfortable height so we had to do so ourselves. Lastly, the piece is much more stiff than the accompanying furniture, which is more than likely what most would prefer. In hindsight we should've asked about the firmness and the possibility of using a softer cushion for our specific piece. Overall, 4.5 to 5 Stars so lets round up. If we find something that fits our needs we will definitely be using WP on future purchases so yes we recommend this company.