Ivory Mystery Snail

Beautiful, healthy snail!

Arrived beautiful with a healthy shell and a good size. I noticed one of the other reviews mentioned snails being packed together. I ordered three snails, and all three were packaged separately. None had shell damage. This one is now zooming happily around my tank.

Disappointed all around

This place was recommended in the fish community I follow on Facebook, but I’ll never be buying from them again. To test it out, I started with a small order of snails. Prior to ordering, it wasn’t communicated there was nearly a 2 week delay and even then I had to reach out to get an updated estimated arrival to plan for living beings to be delivered. When they arrived, one had a big crack and hole in its shell and 2 had chipped shells from being put together all in one paper towel for shipping and knocking together. Since its insides are accessible to other fish, it will now live its life out in a different tank. Customer support hasn’t been very helpful and says it’ll grow back overtime. Disappointed with their negligence to ensure safe delivery and with the overall experience.

Ivory mystery snails

We received 2 of these beautiful little snails from GG, but they were "cold" in bottom of box (the heat pack wasn't in the box) but with calcium snello, repashy etc they have thrived. Thank you to GG/Cass for healthy Sarah snd Charlie,( yes, they laid an egg cluster)