It's a 10 Miracle Texture Fiber

I’ve been a loyal customer of It’s a 10 for years, so I was disappointed by how my recent issue was handled. My package was left in an unsecured location by the delivery carrier and was stolen. I contacted both the carrier and It’s a 10 to explain what happened, but received an impersonal response and no meaningful help. I asked whether a refund, replacement, or even the option to repurchase my items at the original sale price might be possible. None of these options was offered, and my follow-up received no response. I expected better from a company I’ve supported for so long. Please take customer concerns seriously and provide thoughtful, responsive service, not canned replies that leave loyal customers feeling ignored. For a multi million dollar company, you can do better and stand by your customers.

Love this product

I have been using this product for over 10 years, it is the best!!! I have thin and fine hair, it gives it body and hold which I need. I hope you never discontinue making it. I love love it!!!

Genuinely one of the best I’ve used