Silver Personalised Bar Necklace

I bought this chain for my boyfriend for Christmas and accidentally chose the wrong engraving. I panicked straight away thinking I had completely ruined his Christmas present, especially because it was the Christmas period and I wasn’t sure I’d even get a response in time. I emailed the team immediately and to my surprise they got back to me so quickly, literally within an hour or so. Izzy was the one who helped me and she honestly put me completely at ease. She could probably tell how stressed I was and she was so kind, helpful and reassuring. She sorted the engraving issue as quickly as possible and even wished me a happy Christmas, which was a really lovely touch. The customer service was amazing and made such a difference to the whole experience. The necklace itself is absolutely beautiful. My boyfriend loves it and it ended up being his favourite present this year. The personalised engraving made it even more special and he was genuinely so happy with it. The quality is really good and my boyfriend is someone who appreciates nice things, so the fact that he was impressed says a lot. He also loves that it’s waterproof so he never has to take it off. Overall, I’m extremely happy with my experience with this company and I’ll definitely be ordering again in the future for gifts for other family members.

Amazing item and amazing customer service

Pleased with purchase