Joro / Slate Leather / Womens

This product already has a defect on the bottom of each of the heels. I have not even worn them every day. It has only been 2 weeks that I've had them.

No Response After Shoe Exchange Request

I ordered two pairs of Rhizal shoes, but they turned out to be too small upon arrival. I requested a size exchange and received written confirmation for the exchange. However, after sending the shoes back, I have not received any further communication from Rhizal. This lack of response is very concerning, and I am starting to feel like I've been scammed. I am not confident that I will receive my exchanged shoes, which is extremely disappointing. I would appreciate any assistance in resolving this issue promptly.

Love love love these shoes