DOSTYK AVENUE - Dark Tort

The worst customer service experience. I ordered sunglasses to Canada under the impression that duty fees were included in the price (as mentioned on the webdite), but I was later charged additional duty and handling fees. Customer service (Emma) initially told me they would look into the issue, but after multiple follow-up emails, I never received a response. It’s extremely disappointing to be ignored after making a purchase. If you’re not willing to properly support your customers, then don’t sell your products online. Right now, it feels like the only thing that matters is taking customers’ money without providing any actual service afterward.