UniHeat Pack - 96 Hours - Shipping Add-On

Worked great

I only received one of the two but it worked so I can’t complain. Also I forgot to purchase one last time I ordered and they still put one in for me.

I live in Ohio where the weather gets below 30 at night. Tried to use a coupon buy 3 get 4th plant free but wouldn't let me add my heat pack. I messaged them separately via email & shop to correct the coupon. They manually added it in and invoiced me separately for the heat pack to add. I noticed the shipping label had been created before they added the heat pack, and reached out to them to confirm it had been added. They confirmed it had. But when the order arrived there was no heat pack and there was minor cold damage to a couple leaves on a couple of the plants. I expect they can bounce back but this has been very frustrating and stressful, since the coupon issue was supposed to be resolved, heat pack added with the extra invoice, and I was promised it was packaged together, only for the heat pack to not arrive anyway.