Star Trek Discovery Starfleet Command Pin / Badge

I never got it, last scan was 5:27am of the day it was supposed to be delivered on 6/14. I can’t file a claim via UPS because it needs to be lost for 30 days. Just contact them and tell them to check their belt traps, I’ll bet they find it. I’ve sent to emails off to “The Away Mission”, no response. No phone numbers to call, except for UPS, and that’s a dead end bot. Miserable experience, just sucks!