Stick On Magnetic Whiteboard

Stick On Magnetic Whiteboard

Delays, underwhelming assistance, and damage

So I wasn't going to leave a review because I felt I couldn't find enough nice to say, but as I'm being prompted, sure: - Delays. I ordered the item, it took a very long time for it to be dispatched. - Support failures. There were no updates around the delay. I sent support a call, was apologised to and told items would be added as compensation for the delay. However, when the board finally shipped, these items were not included (unless they were the single whiteboard marker and the instructions print out?) - Damage in transit. The tube had "Fragile" tape around the ends but had clearly been run over by a courier's forklift and shoddily retaped. Both ends of the roll were damaged, which resulted in me needing to trim off about 20cm from the board, which is not the side I was after. While I definitely fault the courier here, given the whiteboard is so damageable, extra packaging should have been included to protect the board from damage. One side's damage was due to the courier, but the other side's was due to the freeplay of the board in the tube. - Creases. The board also has creases from being in a rolled state despite being left out to flatten for a long while. They're minimal, but not what one is after.