R248 Adaptor for SRAM GXP Crank

Customer service stinks.

I placed an order 3/27 and realized I didn’t need a few days later. Since it had not shipped yet I sent a message to the company through the website to cancel (there was no easy way to just cancel it from my order page). No one responded and they shipped it 4/5 (9 days after ordering) and I received it 4/11 (15 days after ordering). I immediately sent an email asking to return since they didn’t cancel per my request and they said they would look into it and get back with me. That was 8 days ago. I’m glad it was only $25 I wasted.