Use this page to order a free replacement set of the Destination E levers. Customers purchased who purchased a Destination E, model HR4500 between between May 1, 2022 through October 13, 2023 should order this replacement lever set.
Contact Hollywood Racks if you do not have these updated levers on your Destination E or order them for fre
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Amazing service
I found out I had some failing components on a bike rack I purchased 3 years ago. I contacted Hollywood Racks on their web page and had the replacement parts within 3 days. Thank you so much! Your customer service and products are fantastic!
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Terry · August 26, 2026
Warranty
There was a recall and we also hard a part not working right and Hollywood Racks tok care of everything quickly. Love our rack
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Dan · August 26, 2026
Customer Service Support
I contacted customer service concerning a recall on a latching mechanism on my Hollywood bike rack. The representative was courteous, efficient and took care of my situation quickly. The parts arrived a few days later. I would rate their customer support as exceptional!