Jackery Battery Pack 2000 Plus

I didn't realize that I had the Jackery 2000 V2, and that it was not expandable with batteries. Once I realize this, I contacted customer service and they're charging me $49 to return it. I guess I can see it was my error, but I also don't understand electronics or what I was reading. I literally contacted them the same day it was delivered and explained the problem and they still denied it. Waiting on a return label as we speak, it's been 2 days. I hear Eco flow is better. With a 7 year warranty instead of a 3 year warranty with Jackery and poor customer service. If I hadn't already purchased the V2 and the window closed from Amazon two weeks ago. I would've returned that as well. I went with an Eco flow but now I'm stuck with it. Do your due diligence and research research research before spending 1000+ dollars on something with poor customer service and no returns.

Always Buy on Sale

Thank you for a good product. My only dissatisfaction is the older Jackery systems are not compatible with the newer smart technology

Love this expandable Jackery unit. Perfect for the small appliances I need during power outages.