I was sad that the makeup remover that was part of the original box was replaced with something else. I wish Birchbox would ask what to replace it with rather than not saying anything at all.
Melissa · 3 days ago
Boxes were always extremely late. Products were sometimes wrong. Customer service was kind, but did not ever fix the problem. I once got the same incorrect product sent to me 3 times, at which point I gave up. Wish the company was better run. I left years ago because of similar issues and I hoped they had been resolved… sadly, that is not the case.
A
Andrea · 3 days ago
I like the two/three full sized products. I didn’t like that there was only one face makeup product.