Pink Streaked Wrasse

It's a very happy fish and eats frozen food well. However customer service was pretty dismissive of my concerns when I contacted them about it arriving in a pretty weak state. Obviously it bounced back well but I felt like my concerns weren't taken seriously.

The fish arrived in pristine condition. Very well packaged. Would buy from again in the future.

Poor checkout communication.

I had my dream fish appear on Reef Pro website. So I went for a checkout and paid premium shipping. Only to get a text that my fish will be delayed because it’s in quarantine. No partial refund offer. No other explanation except that I had to deal with it. Fish came 6 days after ordered. Fish is really great, but this survey is on service, which I think is very sub par.