Men's Sport Smokewagon Western Boots

I want to say love it . But I need to exchange only because they are a little big . I got this for my daughter who lives in different state she needs a smaller size. But they told her she has to go to the store almost 2hrs away or get a full refund and then repurchase the boots . She needs the boots yesterday so this is frustrating. She can't just exchange the size . Otherwise great Thank you

My son loves his new boots.