357 Colt Detective Style 8-Shot Toy Cap Gun by Gonher - Silver or Black

The first time my grandson used it, a piece of metal came off the cylinder so every time he tries to shoot it, his circle caps just pop out. I contacted the company immediately, sent pictures too. A couple days later the company replied saying they needed my invoice number (which was at the bottom of the correspondence, (I used the original correspondence from them)) and they didn’t get the pictures (they failed to open the attachment) so I sent everything again. That was June 15. I haven’t heard a word since. I don’t know if this is a one off or if all of the cap guns have this same flaw. Very disappointing. What a waste of hard earned money. 1 star (only because I couldn’t give 0 stars).