Replacement Lids

Good service

I needed a new lid because the spot where the straw inserts was broken. The warranty was handled very quickly and I received my new lid promptly Very satisfied.

Great Service!

I reached out and asked for a replacement lid when mine broke unexpectedly. The response was quick and within a week I was given a free voucher for a new lid! The new lid arrived and works perfect. I am so happy I can keep using my water bottle!! Thank you!!!

Replacement lid

Had a broken hinge pin on the flip top lid. Simple warranty process. Provided the requested information (receipt, photo of numbers on bottom of bottle, photo of issue). It did take almost a week. And a bit odd, but, they sent me a gift card that covered the cost of the replacement lid and shipping instead of just shipping a new lid but it worked. Bottle is like new again.