2.5ft Escher Pendant Light

damaged light

Light was sent with every panel scratched. The panels were scratched from being stacked on top of each other before they put it together. Scratches are parallel across each panel. 23 corners of panels were bent up from bolts being over tightening. They claimed it was damaged in shipping and wanted me to file a claim that it was a total loss. The damage on my light could not have come from shipping. Bubble wrap doesn’t scratch stainless steel there was no damage to the box and metal doesn’t bend out if it is crushed.