Weather Guard Pack Rat Drawer Unit 48X10.25X9.5 Model 305-3

Damaged by fedex. No updates.

Apparently the item was damaged in shipping. I have not been updated as to the replacement item. The only way I found out that it was damaged was through fedex tracking. Elite has not contacted me to apologize or give tracking for a replacement item.within minutes, Cory called to apologize and rectify my situation. Turns out Gedex doesn’t let the seller know there was an issue. Cory made it right and got to work on a replacement. Best customer service I’ve had in years! Elite guys are great, once they know a problem has occurred. Shame on FedEx…Props to Elite!! Thanks Cory!!

perfect supplier

I will continue to deal with Elite. I ordered a Rat Pack that was damaged by freight company. Elite acted fast and exceeded my expectations. The sign of a good supplier is if they are dependable when things go wrong!! ELITE IS A DEPENDABLE SUPPLIER. Mike in Texas