You're My Sunshine Washable Rug

Fabulous Customer Service!! Cute product!

The rug I originally received was a strange colour and very different to the photo. I started an online chat with Rugs by Roo and showed them the photo. They agreed it looked off, double-checked with the manufacturer, and confirmed it was not correct. They immediately sent a replacement rug—what was even more impressive was I didn’t have to follow up about anything! They took care of it all quickly and smoothly. The new rug was much better, and they said to donate the former rug to a local charity instead of sending it back. THAT is excellent customer service!! 10/10 would recommend. The rug itself is super cute, although a bit less saturated in colour than the photos shown above. Love the eco-friendly and social responsibility initiatives, too!

Love the products

You’re my sunshine rug caught my eye and brought me to this shop. Rugs and accessories are stunning and soft. Customer service is great and quick to respond. Very friendly and efficient. Shipping took a little while but you get a pop up warning prior to browsing site. Ordered several items that I was very pleased with. There was a mix up in my order that was resolved without issue. I will be ordering again.

Lorena Canals You're My Sunshine Washable Rug