EDGE-UC | USB-C Wireless Microphone for Android & Samsung | Movo

A slight problem I hope you'll help me resolve

First of all, thank you for asking for my feedback. I received my product, but unfortunately, the receiver was broken. the shell was in two pieces and when I picked it up, the internal pieces fell out. I couldn't put it back together, so I asked our engineering department (I work at a TV station) to see if they could repair it. They used glue to put the shell back together, but unfortunately the receiver does not work. I should have reached out to you and sent it back right away. Now that my engineering team has used glue to repair it, I'm reluctant to send it back... I'm not sure you will - - or should - - accept it. I really do need this product - I've had a previous Movo microphone that I loved. Please accept my apology for not reaching out to Movo first, and guide me on how I might now resolve this problem. Thank you. Chris

Poor instructions, had to download open camera, don't like it, my camera is better. Had a hard time pairing.

Wireless Lavalier Microphone System (USB Type-C) | EDGE-UC | Movo