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Quantity
1
Description
4.7
134 ratings
5
4
3
2
1
Exactly as expected—compact and easy to carry. A little annoying to unfold, and opening the straw is a bit difficult with arthritis, but not so much as to deter me from using it every time I travel. Very pretty designs and colors.
KRISTINA · Today
Very light and compact. Beautiful colors and designs. Minor difficulty unfolding and opening the straw due to arthritis, but not so much that I won’t use it. I can’t wait to take it on a trip!
KRISTINA · Today
Check your order carefully before you submit! Returns are NOT great.
I haven't even used the bottle yet but since I've been prompted to leave a review, I'll focus on the ordering experience. I ordered a 2-pack where you can select two different colors if you want to. I did not realize that if you click on the item once it is in your shopping cart, it defaults that item to basalt. So, instead of one basalt and one agave, I got 2 basalts. As soon as I submitted my order, I realized that I had missed this and immediately contacted customer service. I could not cancel or modify the order at all on my own and they confirmed they could not, either. My only option was to receive the package, order the correct item, send them my order verification, they would send me a return authorization, and then I would return at my own expense. Needless to say, in this age of Amazon, it's shocking that any company would still have this convoluted of a return policy. But, I don't need all these grey bottles so I proceeded. Ordered the correct colors, made sure I didn't trigger the default colors, got my return authorization. At this point, they offered me 10% off to keep the original order. whelp, that would have been nice to know BEFORE I placed the second order. Still don't need what was soon to be 3 grey bottles. So, I returned the original at a cost of $20 to ship. Hopefully a refund will be processed smoothly but I also hope that Hydaway can take a look at it's system. I very intentionally did not buy a "knock off"/cheaper version of this bottle based on the reviews and quality assurance. But, the purchasing experience was not on par with the product!
Christine · May 6, 2026





