Hetian(Hotan) White Green Jade Pixiu Wealth Bracelet

The item came to me is different from the picture here. Is not what it says in there catalog. Customer service not great becuase i wanted them to send me this one the adjustable style and i contacted them to send me this particular one they just ignored me not responding my email. Very very disappointed and i wanted to report this store to Shopify so they can deal with this store and i want my money back if they can not send me the adjustable style. I spend a hundred more bucks for this item but the store gave me the wrong product. Please send me the adjustable style or else give me money back. They havent reply til now. Beware of this store